Position Overview
The Assistant Resident Director for Operations (ARD Operations) supervises the summer residential experience and staff for the Stanford Pre-Collegiate Studies (SPCS) programs and Stanford Online High School Summer @ Stanford (S@S) programs to assure a safe, enjoyable experience for all participants. Specifically, the ARD Operations oversees the logistics and provides programmatic support for) summer residential programs.
The ARD Operations will directly supervise two Operations Specialists. In collaboration with the Assistant Resident Director for Programs (ARD Programs), the ARD Operations is responsible for ensuring that all programs, activities, snack breaks, and scheduled trips have all of the necessary supplies, are set up and cleaned up properly, Additionally, this ARD Operations manages other program logistics, including but not limited to: daily mail runs, supply inventory and restocking, van and golf cart management, and the planning of arrival and departure day.
The ARD Operations lives on campus in program residence halls and is a visible role model and community leader. The ARD Operations serves in an on-call rotation, supports their peer ARDs with necessary tasks and projects, and makes themselves available to participants to answer questions, resolve concerns, and address health, wellness, and discipline issues that arise.
The Assistant Resident Director Operations will participate in approximately one week of onboarding prior to the arrival of participants which include, in-person and online training and administrative work.
Position Responsibilities:
- Responsible for the safety and supervision of minors in residence:
- up to 105 minors within each session of the Summer Humanities Institute
- up to 45 minors within the Stanford University Mathematics Camp and
- up to 240 minors within Summer @ Stanford High School and Summer @ Stanford Middle School.
- Directly supervising and managing the work of Operations specialists assigned to the program and holding them accountable to complete assigned duties; working closely with the RD to mediate and resolve staff issues.
- Prepare the residences and program materials before the program formally begins.
- Ensure that all residences receive the necessary stock of educational materials, residential program supplies, and daily mail while programs are in session.
- Develop relationships and leading communication with campus partners, including but not limited to Dining Services, Stanford Transportation/Stanford Charters, Stanford Facilities, the Library, and Stanford Recreation and Wellness, to support programmatic needs such as field trip sack lunch pick up, trash can pick up and drop off, charter bus confirmations, and library access card pick up.
- Manage the SPCS-Residential and S@S email inbox and provide regular communication with parents and families as needed.
- Maintain well-organized storage spaces and monitoring inventory levels in the residences and storage rooms, redistributing materials and requesting new supplies as necessary.
- Serve in the on-call rotation, responding to calls and text messages promptly at any time during the shift and addressing any incident or concern within fifteen minutes of notification.
- Maintain a strong presence within the program, role modeling positive behavior, attending program events, and building relationships with the residential staff and participants.
- Ensure that all programs and activities are accessible, inclusive, equitable, and contribute to participant’s sense of belonging and safety. Lead and actively engage in programs to cultivate a sense of belonging and bring participants together.
- Transport participants and/or other staff to various locations within and outside of the Stanford University campus via program-rented automobile or golf cart.
- Be a good steward of program resources and executing the proper collection, organization, storage, and inventory of Stanford Pre-Collegiate Studies and Stanford Online High School supplies at the conclusion of the program.
- Comply with the California Vehicle Code and Stanford University requirements when operating university-owned vehicles, including tracking the real-time usage of all program vans and golf carts.
- Attend weekend field trips and excursions with participants to ensure their safety and well-being; ensuring activities are safe and accessible to all participants.
- Provide guidance and leadership on scheduled arrival and departure days; leading the logistical preparation and execution for each arrival and departure day.
- Ensure all supplies, especially residence hall snacks, are well stocked and alert professional staff when supplies are needed; understanding the needs for all activities, including set-up and teardown, and directing the Specialists to bring proper equipment.
- Confirm supplies are prepared and available to SHI faculty, SHI Discussion Leaders, and SUMaC instructors.
- Confirm all supplies are available each day for Summer @Stanford mini classes and returning/inventorying class supplies daily as needed.
- Troubleshoot basic classroom tech issues and supporting hybrid classroom set-ups, collaborating with the OHS Tech team and University Classroom IT as needed
- Ensure that participants and staff adhere to all applicable policies at all times, including the Administrative Guide Memo, program policies, the SPCS Code of Conduct, and the Protection of Minors policy.
- Manage administrative tasks, including but not limited to: creating and modifying staff schedules, maintaining rosters, auditing keys, developing check in and check out sheets, purchasing, and event logistics.
To be successful in this position, you will bring:
- A Bachelor’s degree.
- At least one summer or year of experience in Residence Life at the high school or college level; at least two years preferred, of Resident Assistant experience, or other residential leadership experience.
- Creative and positive attitude, including an enthusiasm for working with pre-college students.
- Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time-sensitive tasks with multiple deadlines and frequent interruptions. Including serving on call and responding to crisis situations throughout the day and night.
- Ability to supervise others, delegate tasks, build teams, enforce policies, solve problems, make good decisions, and mediate conflict.
- Excellent organizational, logistical, interpersonal, and written and verbal communication skills.
- Ability to complete a project with little direct supervision.
- Experience with, and interest in, administrative responsibilities.
- The ability to occasionally climb (ladders, scaffolds, or other), twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, use a telephone, write by hand, lift/carry/push/pull objects that weigh up to 40 pounds; and rarely kneel/crawl, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds.
- Must possess and maintain a valid U.S. driver’s license.
- Physical Requirements: Ability to drive day and night.
- Work Standards: When conducting University business, must comply with the California Vehicle Code and Stanford University driving requirements.
Additionally, you will preferably bring:
- Summer camp/program experience or experience working with students ages 12-17, preferably with Stanford Online High School, Stanford Pre-Collegiate Studies, or a similar program.
- Experience planning logistics for events or activities coordination.
Notes
- The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
- Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
- Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
- Visa sponsorship is not available for this position. All candidates must be eligible to work in the U.S. International students are encouraged to consult with their International Student Office to ensure they have the appropriate Visa to work with another program and/or University before applying.
- All candidates must remain on campus during all work hours.
- All Stanford Pre-Collegiate Studies (SPCS) and Stanford Online High School staff are expected to follow university guidelines as outlined in the Stanford Administrative Guide. Of significant note are the university’s Controlled Substances and Alcohol policy for all Stanford employees as well as the policy for youth-designated buildings. If applicable, adherence to all Stanford student policies and the Fundamental Standard.
- Please note that you will be subject to all health and safety policy requirements for Stanford employees
Compensation
The compensation for the ARD Operations is $2,250.00 per week plus housing and meals, valued at over $827.05 per week, free of charge. Weekly pay is taxable income. This is a temporary, full-time, residential position with substantial on-call duties averaging 60 hours per week for approximately 9 weeks. This position is exempt and is therefore not subject to the overtime provision of the Fair Labor Standards Act.